As the CEO of Biff Enterprises, we are always wanting to provide you with ready resources to best serve your organization. Feel free to download and use this GREAT customer service survey for your business!
Biff’s Customer Service Survey!
March 12, 2009 · Leave a Comment
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Tagged: Customer Experience, Customer Service, Loyalty Programs
Be A Superhero To Your Customers!
February 12, 2009 · Leave a Comment
Our new Twitterfriend, @karla_porter, requested this the other night. Ask, and you shall receive!
If you want to commission your own custom cartoon, drop a note to onlybiff@gmail.com!
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Tagged: BIFFMAN, Customer Experience, Social Media, Special Agent Porter, Twitter
WHY SOME CHICKS HATE TWITTER
February 11, 2009 · 9 Comments
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Tagged: Social Media, Twitter
Uncooked Dinner, Unfulfilled Customer Experience
January 26, 2009 · 1 Comment
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Tagged: Customer Experience, Customer Service, Pricing
Have Inventory, Need Customers
January 14, 2009 · Leave a Comment
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Tagged: Inventory, Prospecting, Sales
Best of ‘08 – Cross-selling Gone Bad
January 1, 2009 · Leave a Comment
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Tagged: Cross-selling, Sales
Best of ‘08 – Loyalty Gone Awry
January 1, 2009 · Leave a Comment
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Tagged: Loyalty Programs, Promotions
Best of ‘08 – Customer Yak Yak Yak
January 1, 2009 · Leave a Comment
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Tagged: Positioning, Providing Value, Sales
Best of ‘08 – Cut Prices? Lose Business!
January 1, 2009 · Leave a Comment
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Tagged: Pricing, Promotions, Sales
